Contact

Do not hesitate to contact us, we'd love to hear from you!

For pre-sales questions or other inquiries, please send an e-mail to [email protected]. We will answer your e-mail within 24 hours.

Are you an existing customer?

If you are already a customer, we kindly ask you to please submit a ticket by logging in to the client area. This ensures the security of client-staff interaction. You will also receive a response much faster by opening a ticket than sending an e-mail.

Abuse related

In case of abuse (intrusion attempts, hacking, spamming or other unaccepted behavior) from a HostHatch address space, please send an e-mail to [email protected]. Notifications sent to other email addresses will most likely be left without taking any further action.

Mailing address

HostHatch, Inc.
100 S. Ashley Drive
Suite 600
Tampa, FL 33602, USA
[email protected]

Support Departments

Technical Department ( 24 x 7 x 365 )
Technical assistance for all customers, via tickets 24 hours a day, 7 days a week.
Open a ticket
[email protected]


Billing Department ( 9AM - 5PM EST )
Questions regarding invoices or upgrading or downgrading services.
Open a ticket
[email protected]


Sales Department ( 9AM - 5PM EST )
Questions regarding any of our services. We'll gladly answer all your questions!
Open a ticket
[email protected]


Abuse Department ( 24 x 7 x 365 )
Report spam, attacks, DMCA or other law violations from our network space.
Open a ticket
[email protected]