Do not hesitate to contact us, we'd love to hear from you!

For pre-sales questions or other inquiries, please send an e-mail to We will answer your e-mail within 24 hours.

Are you an existing customer?

If you are already a customer, we kindly ask you to please submit a ticket by logging in to the client area. This ensures the security of client-staff interaction. You will also receive a response much faster by opening a ticket than sending an e-mail.

Abuse related

In case of abuse (intrusion attempts, hacking, spamming or other unaccepted behavior) from a HostHatch address space, please send an e-mail to Notifications sent to other email addresses will most likely be left without taking any further action.

Mailing address

HostHatch, Inc.
100 S. Ashley Drive
Suite 600
Tampa, FL 33602, USA

Support Departments

Technical Department ( 24 x 7 x 365 )
Technical assistance for all customers, via tickets 24 hours a day, 7 days a week.
Open a ticket

Billing Department ( 9AM - 5PM EST )
Questions regarding invoices or upgrading or downgrading services.
Open a ticket

Sales Department ( 9AM - 5PM EST )
Questions regarding any of our services. We'll gladly answer all your questions!
Open a ticket

Abuse Department ( 24 x 7 x 365 )
Report spam, attacks, DMCA or other law violations from our network space.
Open a ticket